To ensure a seamless experience when setting up your client accounts, you need to provide all required ID with the initial application forms.
What Identification do we need to collect?
As specific identification requirements are not listed in the Act, each financial institution has their own process in complying with identification laws. AMM requests the minimum requirement of certified ID documents with every new AMM Client Account Application. The ID is then stored by AMM to pass to each institution when deals are instigated. We will need to update ID documents as they expire and will contact you accordingly. Where certified copies are sighted, they must be original certified copies of the documents and not copies of the certified document.
Basic Financial Institution ID Requirements
| Financial Institution |
Primary Form of ID |
Secondary Form of ID |
Certified Trust
Deed |
| Most Financial Institutions who partner with AMM |
 |
|
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| Exceptions: Arab Bank, St George, Suncorp |
|
|
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For a guide to the acceptable Primary and Secondary ID for each applicant entity type, please view the tables below, depending on whether you are an Individual (including individual from a Personal Joint Account), or an Other Entity Type such as a Superannuation Fund, Trust, Company etc).
Certified Identification for IndividualsView Table
Certified Identification Requirements for Other Entity Types
View Table
Identification Exceptions
There are some exceptions to the standard ID requirements – please take a moment to review the following table which lists the financial institutions who require additional identification under various circumstances or who do not accept particular identification.
Exceptions for Certified Individuals and Entities
View Table
Exceptions for Certified Individuals and Entities
| With the exception of the following financial institutions, all our partners require one form of ‘Primary ID’ (and a Certified Trust Deed if your entity is a Trust or Superannuation Fund): |
- Arab Bank, St George Bank, and Suncorp Bank require a Secondary Form of ID
- Bank of Queensland and Auswide require an ASIC extract if your entity is a Company or Trustee Company)
- ANZ Share Investing requires all ID to be certified within 3 months
|
| Please note the following exceptions to the standard Certified Identification for Individuals. |
- Foreign National ID Card – the following banks do not accept this: AMP, Arab Bank, AUSWIDE, Bank of Queensland, ING.
- Foreign Citizenship Certificate – the following banks do not accept: Westpac, Macquarie, ING, Bank of Sydney, AMP, Auswide, and Bank of Queensland.
- Foreign Birth Certificate – the following banks do not accept: Westpac, Macquarie, ING, Bank of Sydney, AMP, Auswide, and Bank of Queensland.
- Healthcare Card - the following banks do not accept: ING, Auswide and Macquarie.
- Commonwealth Seniors Healthcare card - the following banks do not accept: ING, Auswide and Macquarie.
- Interim Concession Card - the following banks do not accept: ANZ, ING and ANZ Share Trading.
- Rabo Bank require Will & Probate and Trust Deed only if available.
- ANZ & Share Investing will accept the following licences as primary photo ID:
- Australian firearms/shooting licence
- Australian explosives licence
- Australian waterways/boat licence
- ANZ do not accept Proof of Age Cards that do not have card/reference numbers.
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| Please note additional requirements for particular financial institutions under specific circumstances: |
- BOQ and Rabo require members of the Super Fund to be in the deed or certified signed application for membership.
- BOQ, Westpac and AMP require ASIC company extracts for company accounts and corporate trustees of Trusts – this includes beneficial owners that are companies.
- Auswide require ASIC company extracts for company accounts and corporate trustees of Trusts and Super Funds -this includes beneficial owners that are companies.
- Arab Bank require at least one form of Primary Identification and one form of Secondary Identifications. At least one form of ID must verify Name, Address and Date of Birth.
- Macquarie Bank do not accept simply ‘Director’ or ‘Manager’ as an occupation and must be more specific.
- Macquarie Bank require a mobile number and email address in order to set up an account.
- The majority of our providers consider the appointer of the Trust to be the controlling person and as such will need to be identified.
- Majority of our providers require the residential address provided on the drivers licence to reflect the same address on the application.
- Company ID in ‘Other Entity Types’ – Only ING & Rabo Bank require certified ID for ALL Directors of a company or corporate trustee. All other institutions require personal details only.
- Suncorp, Bank of Sydney & Rabo require ID & personal details for all beneficiaries of Trusts.
- If the beneficiary is a minor Rabo require a certified birth certificate and a notice issued by a School Principal with name and address of the person and the period of time that person attended the school (Less than 3 months old).
- The majority of our providers will require personal details & ID for the ‘Settlor’ if the settlement sum is over $1,000.00.
- Rabo Bank will accept the following licence as primary photo ID:
- Australian firearms/shooting licence
- Suncorp will accept the following licence as primary photo ID:
- Australian waterways/boat licence
- ANZ & ING do not accept Statutory Declarations to support differences in name. One of the following ID Types must be provided:
- Marriage Certificate, issued by Births, Deaths & Marriages
- Birth Certificate with Endorsement, issued by Births, Deaths & Marriages
- Change of Name Certificate (Deed Poll)
- Certificate of Divorce
- Adoption Papers
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Persons Authorised to Certify ID
The following is a list of persons authorised to certify copies of identification (ID). Unless it is specified that the Authorised Person may be overseas, an Authorised Person must be either an Australian Citizen or Permanent Resident of Australia.
Authorised Persons
View Table
Authorised Persons
| 1. A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described); |
9. An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public; |
| 2. A judge of a court in Australia; |
10. A permanent employee of the Australian Postal Corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public; |
| 3. A magistrate in Australia; |
11. An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955) - position can be held overseas; |
| 4. A chief executive officer of a Commonwealth court; |
12. A finance company officer with 2 or more continuous years of service with one or more finance companies (for the purposes of the Statutory Declaration Regulations 1993); |
| 5. A registrar or deputy registrar of a court; |
13. An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more continuous years of service with one or more licensees; |
| 6. A Justice of the Peace; |
14. A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants; |
| 7. A notary public (for the purposes of the Statutory Declaration Regulations 1993) in Australia or overseas; |
15. A pharmacist; |
| 8. A police officer; |
16. Employee of the Australian Trade Commission (AUSTRADE) who is overseas:
(a) in a country or place outside Australia; and
(b) authorised under paragraph 3(d) of the consular Fees Act 1955; and
(c) exercising his or her function in that place. |
How to Certify ID
To certify a document, an "authorised person" must clearly write:
"I hereby certify this document is a true copy of the original document shown to me" And then add the following information:
- Signature
- Date
- Full Name (printed)
- Address
- Phone Number
- Qualification
- Registration Number
Contact details of the “authorised person” can be either work or residential.
Individuals certifying documents need to certify every page of the document. If they only wish to write on the first page, they must clearly state that they are certifying the entire document (i.e. all pages).
Please note, authorised certifier persons must be Australian Citizens and cannot be a relative of the account holder, sign on behalf of themselves (if they are an authorised document certifier) or a member of the Defence Force.
Foreign Account Tax Compliance Act (FATCA)
In accordance with Australian legislation and under an agreement between the Australian and United States governments, AMM is required to confirm the following:
- if entities are incorporated in the US
- if individuals, including directors, trustees, office bearers, or controlling persons are US citizens or residents for tax purposes
You will be required to provide a unique identifier number used by the Internal Revenue Services (IRS). These are known as GIIN for incorporated entities and TIN for individuals.
FAQ's
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What ID is required where the signatory is a Power of Attorney?
AMM requires ID to be provided for both the applicant and the signatory acting as Power of Attorney to the account. Please refer to the Identification Requirements for Individuals table for more details.
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What happens if my client is elderly and I'm unable to provide photographic ID?
Where photographic ID is not available, please refer to the Identification Requirements for Individuals table where you will need to provide one form of ID from 'Primary Non-photographic ID' and one from 'Secondary ID'. Please contact us for more details.
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What action is required to be taken for Deceased Estates?
It depends on the type of investment entity. The following is a guide only. Each individual provider may have additional requirements outside of AMM's control.
Individual Accounts: The AMM POA legally ceases to exist and executors are required to deal directly with the relevant banks. Once AMM is notified that an individual account holder is deceased the facility will be blocked.
Joint Accounts: Death certificate and updated AMM application required. On receipt AMM will notify the banks to update their records.
Company Accounts: A death certificate together with an updated ASIC statement will need to be provided to AMM. On receipt of an updated AMM application we will notify the banks to update their records.
SMSF: Please refer to the relevant trust deed clauses.
BROWSE FAQ CATEGORIES
Cash Management Account Features Comparison
| Product Name |
Bankwest |
Bank of Queensland |
| |
|
|
| Product Issuer |
Bankwest CMA |
BOQ Money Market Deposit Account |
| Interest Rate |
Official cash rate plus 0.25% |
Official cash rate |
| Commission |
0.25% (Rebatable to client) |
0.25% (Rebatable to client) |
| Interest Frequency |
Calculated on daily balance; paid monthly in arrears |
Calculated on daily balance; paid monthly or quarterly; semi-annually on request
|
| Indicative Time to Set Up New Accounts |
2 days |
Same Business Day |
| Direct Debits |
Yes |
Yes |
| Direct Credits |
Yes |
Yes |
| Time delay on interbank rollovers |
1 day |
Same business day |
| Data Feeds |
Xplan/Visiplan; COIN; Visor; ClassSuper; BGL; Praemium; BankLink; GBST
|
Xplan/Visiplan; Visor; GBST; Praemium; BankLink; ClassSuper; BGL
|
Certified Identification for Individuals
The minimum certified ID is as follows:
- One item from 'Primary Photo ID', or
- One item from 'Primary NON-Photo ID' AND one from 'Secondary ID'
|
Primary Photographic ID
|
Primary NON-Photographic ID |
Secondary ID |
Additional ID Documents
- can only be used with Primary Photo ID |
Australian passport (current or expired less than 2 years)
Note: Rabo and BOQ do not accept expired passports
|
Birth Certificate issued by Births, Deaths & Marriages
(Please provide evidence of name change where required)
|
Tax Assessment Notice in clients name with their residential address (less than 12 months) - P.O. Box not accepted
|
Other Australian Bank Passbook (current) |
Foreign passport (must be current and accompanied by evidence of Australian residency)
Note: BOQ and Westpac do not accept this |
Australian Citizenship Certificate |
Government Benefits Notice in clients name with their residential address (less than 12 months old) - P.O. Box not accepted |
Other Australian Bank Statement in clients name with their residential address - P.O. Box not accepted (less than 3 months old).
Note: ANZ & ANZ Share Trading, AMP & Adelaide do not accept |
| Australian driver licence or learner permit (current) |
Foreign Citizenship Certificate (see Exceptions 2) |
Utility bill in clients name with their residential address (less than 3 months old) - P.O. Box not accepted
Note: ANZ & ANZ Share Trading do not accept |
Medicare Card (current) |
One of the following photographic ID (current):
- Card issued under State or Territory for the purpose of providing a persons age
- Foreign National ID Card issued by a foreign government, the UN or agency of the UN - (see Exceptions 1)
|
Foreign Birth Certificate (see Exceptions 3)
|
Local Government rates notice in clients name with their residential address - P.O. Box not accepted (less than 3 months old)
Note: ANZ & ANZ Share Trading do not accept |
|
One of the following current Centrelink pension cards:
Note: Rabo Bank do not accept
- Health Care Card (see Exceptions 4)
- Commonwealth Seniors Health Card (see Exceptions 5)
- Pensioner Concession Card
- Interim Concession Card (see Exceptions 6)
|
Notice issued by approved Australian Aged Care facility (less than 3 months old). Include name, residential address and registration number - P.O. Box not accepted |
Certified Identification Requirements for Other Entity Types
For all other entity type, please refer to the table below for details as to what is required.
| Superannuation Fund |
Trust |
Company (including Trustee Companies) |
Estate or Testamentary Trust |
- Individual ID for each trustee (i)
- Certified Trust Deed (can certify on the title page) showing:
- members
- signatories
- trustees
- execution date
- Superannuation Fund ABN
- Provide personal details of all members
|
- Individual ID for each trustee (i)
- Certified Trust Deed (can certify on the title page) showing:
- execution date
- settlor or appointor
- trustees
- controlling persons (needs to be verified and identified) (i)
- beneficiaries or class of beneficiaries
- Personal details are required for all Beneficiaries (with the exception of classes) (see Exception 19)
|
- Personal details and Individual ID for ALL Directors, including non-signing ones (see Exception 18)
- ASIC company extract or statement (to verify the Directors, shareholders and company details)
- Company ACN
- Shareholders/Beneficial Owners with 25% or more ownership (needs to be verified and identified) (i)
- Registered address
- Principal place of business
|
Estate
- Individual ID for each Executor (i)
- Certified copy of the Will and Probate
- Personal details are required for all Beneficiaries (with the exception of classes) (i) (see Exception 19)
Testamentary Trust
- Individual ID for each Trustee (i)
- Certified Trust Deed or Will & Probate (can certify on the title page) showing (see Exception 7):
- execution date
- settlor or appointor
- trustees
- controlling persons (needs to be verified and identified) (i)
- beneficiaries or class of beneficiaries
- Personal details are required for all Beneficiaries (with the exception of classes) (see Exception 19)
|
| Incorporated Entity |
Unincorporated Entity |
Formal Partnership |
- Individual ID for officers/signatories (i)
- Certificate of Incorporation
- Certified, signed meeting minutes showing which officers can operate the account/signatories, or
- Certified copy of the Constitution/Rules of the entity
- Full name of chairman, secretary and treasurer or equivalent
|
- Individual ID for officers/signatories (i)
- Certified, signed meeting minutes showing which officers can operate the account/signatories, or
- Certified copy of the Constitution/Rules of the entity
- Full name of chairman, secretary and treasurer or equivalent
|
- Individual ID for each partner (i)
- Partnership Agreement; and
- Minutes of a Partnership Agreement; or
- A notice issued by the ATO within the last 12 months; or
- Membership details of a relevant professional association; or
- A search of the relevant ASIC or other regulators database
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(i) Please note, in order to be verified and identified as an Individual, we require the following:
- accepted Identification documents. Please refer to the Certified Identification for Individuals table
- personal details including name, residential address, date of birth, citizenship, nationality, occupation, US citizen or resident for tax purposes
